Influence of Communication Flows on Project Implementation as Perceived by Staff of The Kenya Rural Roads Authority in Elgeyo Marakwet County, Kenya
Communication plays a pivotal role in enhancing road project implementation. Consequently, successful project planning and implementation is determined by robust, effective, and efficient project management, leveraging on both physical and human resources. The ability of management to direct work to the goal of a project can be determined through several factors one of them being communication flows. Therefore, the objective of this study was to assess the influence of communication flows on project implementation as perceived by staff of Kenya Rural Roads Authority in Elgeyo Marakwet County, Kenya. The study employed the theory of project management, implementation theory and relational theory. An explanatory research design was adopted. The target population for the study was 122 KeRRA staff selected from various departments. Simple random sampling technique was used to pick a sample size of 94 respondents. A Questionnaire was the main data collection instrument. Data was analyzed using descriptive and inferential statistics. The study findings indicate that communication flows had a positive and significant influence on project implementation (β=0.329; p< 0.01). The study concludes that communication flows are critical to successful project implementation. Consequently, this study recommends that Kenya Rural Roads Authority Project managers should integrate appropriate communication flows in their management responsibilities to help them when computing project plan and detailing how to communicate with various groups of people.
Amin, M. R., Hasan, M. M., & Roy, R. B. (2014). Roadmap to smart grid technology: A review of smart information and communication system. International Journal of Control and Automation, 7(8), 407-418.
Anyango, Caroline (2016). Dissemination of Agricultural Innovations: Socio-Economic Analysis of Communication Channels Used In Improved Chickpea (Cicer arietinum L) Varieties In Embu County, Kenya (Doctoral dissertation, JKUAT).
Bilczynska Wojcik, A. (2014). Communication management within virtual teams in global projects (Doctoral dissertation, Dublin Business School).
Edwards, C., Edwards, A., Spence, P. R., & Shelton, A. K. (2014). Is that a Bot Running the Social Media Feed? Testing the Differences in Perceptions of Communication Quality for a Human Agent and a Bot Agent on Twitter. Computers in Human Behavior, 33, 372-376
Gaith, F. H., Khalim, A. R. & Amiruddin, I. (2012). Application and Efficacy of Information Technology in Construction Industry. Scientific Research and Essay, 7(38), 3223-3242.
Hertzog, M.A. (2008). Considerations in Determining Sample Size for Pilot Studies. Res Nurs Health, 31(2), 180-191.
Kaliba, C., Muya, M., & Mumba, K. (2009). Cost escalation and schedule delays in road construction projects in Zambia. International journal of project management, 27(5), 522-531.
Kenya Roads Board (KRB) (2014). Road Constructions. Retrieved form http://www.krb.go.ke/cem.html
Kerzner, H. (2013). Project management: A systems approach to planning, scheduling and controlling. Wily & Blackwell.
Koskela, L., & Howell, G. (2002). The Theory of Project Implementation: Explanation to Novel Methods. In Proceedings IGLC (Vol. 10, pp. 1-11).
Kothari, C. R. (2014). Research Methodology: Methods and Techniques. New Delhi: New Age International (P) Limited Publishers.
Martin, R. L. (2010). The Effective Organization. Harvard Business Review, 67–68.
Ndiang’ui, D.W., Ombui, K. & Kagiri, A. (2015). Factors Affecting Completion of Road Construction Projects in Nairobi City County: Case Study of Kenya Urban Roads Authority (KURA). International Journal of Scientific and Research Publications, 5(11), 525-548.
Ofori, D. F. (2013). Project management practices and critical success factors-A developing country perspective. International Journal of Business and Management, 8(21), 14.
Ofori, G. (2011). Greening the Construction Supply Chain in Singapore. European Journal of Purchasing and Supply Management, 6, 195 – 206.
Olang, J. A. (2015). The Influence of Communication in Strategy Implementation: The Case of African Women in Agricultural Research and Development. Unpublished Thesis of United States International University–Africa.
Papke-Shields, K. E., Beise, C., & Quan, J. (2010). Do project managers practice what they preach, and does it matter to project success?. International journal of project management, 28(7), 650-662.
Petersen, J. A., Kushwaha, T., & Kumar, V. (2015). Marketing communication strategies and consumer financial decision making: The role of national culture. Journal of
marketing, 79(1), 44-63.
Pitts, V. E., Wright, N. A., & Harkabus, L. C. (2012). Communication in virtual teams: The role of emotional intelligence. Journal of Organizational Psychology, 12(3/4), 21-34.
Project Implementation Institute (PMI). (2013). Construction Extension to the PMBOK Guide Third Edition. 2nd Ed. Newtown Square, Pa.: Project Implementation Institute.
Remidez, H., & Jones, N. B. (2012). Developing a model for social media in project management communications. International Journal of Business and Social Science, 3(3).
Richards, L. 2015. How Effective Communication Will Help an Organization. Small Business. Business Communication Etiquette. Effective Communication & Organization. http://smallbusiness.chron.com/effective-communication-organization-1400.html.Accessed 12.11.2015.
Schwalbe, K. 2013. Revised an Introduction to Project implementation, Fourth Edition. USA: Schwalbe Publishing.
Sean, P., & Li, Y. (2018, October). Study of the effects of communication management on infrastructure projects in Jamaica. In 3rd International Symposium on Asian B&R Conference on International Business Cooperation (ISBCD 2018) (pp. 451-459). Atlantis Press.
Smythe, L. (2012). Discerning which qualitative approach fits best. New Zealand College of Midwives Journal, (46).
Ssenyange, K., Katerega, Y. N., Masaba, A. K., & Sebunya, A. (2017). Project communication a dimension for improved project performance: The case of selected public university projects.
UNDP (2012). Handbook on Monitoring and Evaluation for Results. New York: UNDP.
Weber, M. (2008). The business case for corporate social responsibility: A company-level measurement approach for CSR. European Management Journal, 26(4), 247-261.
Wilkinson, S. (2013). An Analysis of the Use of Information Technology for Project Management in the New Zealand Construction Industry. The Australian Journal of Construction Economics & Building, 23, 47-56