Moderating Effect of Supplier Relationship on The Relationship Between Supply Chain Planning Systems and Supply Chain Organizational Performance
The aim of the study was to determine moderating effect of supplier relationship (SR) on the relationship between supply chain planning systems (SCAPS) and supply chain organizational performance (SCOP). The study was grounded by transactional cost theory, Balance scorecard, dynamic capability theory and network theory. The study employed explanatory research design. A target population of 591 Manufacturing firms of sample of 233 firms were studied. Questionnaires was used as a method of collecting data. The collected data was analyzed using multiple regression models. Results showed that supply advanced planning system significantly influences supply chain organizational performance positively (). Further, the effect of SR (moderating effect of SR) on relationship between SCAPS and SCOP was strongly positive ( . In conclusions that supply chain advanced planning improves performance of the overall value of the supply chain by reducing costs and increasing efficiency with leaner operations. It also balances supply and demand to maximise productivity gains and manage timely contributions to business operations. It is an incredibly significant for manufacturing firms to enhance supply chain organizational performance of the firms competing in global markets to respond to the competitive challenges they encounter in the industry and leveraging these skills to gain a competitive advantage over other.
Ambrosini, V., & Bowman, C. (2009). What are dynamic capabilities and are they a useful construct in strategic management? International journal of management reviews, 11(1), 29-49.
Baihaqi, I., & Sohal, A. S. (2013). The impact of information sharing in supply chains on organisational performance: an empirical study. Production Planning & Control, 24(8-9), 743-758.
Barney, J. B. (1991). Introduction to the special issue on the resource-based view of the firm. Journal of management, 17(1), 97-99.
Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: A balanced scorecard approach. Computers & industrial engineering, 53(1), 43-62.
Birks, D. F., & Malhotra, N. K. (2006). Marketing Research: an applied approach. England: Pearson Education UK.
Biron, M., Farndale, E., & Paauwe, J. (2011). Performance management effectiveness: lessons from world-leading firms. The International Journal of Human Resource Management, 22(06), 1294-1311.
Chang, C. W., Chiang, D. M., & Pai, F. Y. (2012). Cooperative strategy in supply chain networks. Industrial Marketing Management, 41(7), 1114-1124.
Chin, K. S., Rao Tummala, V. M., Leung, J. P., & Tang, X. (2004). A study on supply chain management practices: the Hong Kong manufacturing perspective. International journal of physical distribution & logistics management, 34(6), 505-524.
Christopher, M. (2000). The agile supply chain: competing in volatile markets. Industrial marketing management, 29(1), 37-44.
systematic literature network analysis (SLNA). Supply Chain Management: An International Journal.
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they?. Strategic management journal, 21(10‐11), 1105-1121.
Galvin, P., Rice, J., & Liao, T. S. (2014). Applying a Darwinian model to the dynamic capabilities view: Insights and issues1. Journal of Management & Organization, 20(2), 250-263.
Geissler, G. L. (2001). Building customer relationships online: the web site designers’ perspective. Journal of Consumer Marketing.
Golrizgashti, S. (2014). Supply chain value creation methodology under BSC approach. Journal of Industrial Engineering International, 10(3), 1-15.
Jahromi, F. K., & Safaei, M. (2020). Designing an Integrated Sustainable Supply Chain Model and its Impact on Global Competitiveness Performance by Case Study of the Turkish Pharmaceutical Industry. Journal of Talent Development and Excellence, 12(2s), 1121-1131.
Kang, M., Wu, X., Hong, P., & Park, Y. (2012). Aligning organizational control practices with competitive outsourcing performance. Journal of Business Research, 65(8), 1195-1201.
Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system.
Kaplan, R. S., & Norton, D. P. (2001). Transforming the balanced scorecard from performance measurement to strategic management: Part I. Accounting horizons, 15(1), 87-104.
Kituzi, A. E. (2016). Influence of E-Procurement on Organizational Performance: The Case of Kenya Association of Manufacturers Firms in Nairobi County, Kenya. Unpublished Thesis, University of Nairobi.
Kumar, G., Banerjee, R. N., Meena, P. L., & Ganguly, K. (2016). Collaborative culture and relationship strength roles in collaborative relationships: a supply chain perspective. Journal of Business & Industrial Marketing.
Kyengo, E. N. (2012). Supply Chain Strategy and Competitive Advantage of Nation Media Group Ltd. Unpublished MBA Project.
Louw, J. J., & Pienaar, W. J. (2011). Framework for Advanced Supply Chain Planning: Large- Scale Petrochemical Companies. Corporate Ownership & Control, 8(4).
Luthra, S., Qadri, M. A., Garg, D., & Haleem, A. (2014). Identification of critical success factors to achieve high green supply chain management performances in Indian automobile industry. International Journal of Logistics Systems and Management 1, 18(2), 170-199.
Makarius, E. E., & Srinivasan, M. (2017). Addressing skills mismatch: Utilizing talent supply chain management to enhance collaboration between companies and talent suppliers. Business horizons, 60(4), 495-505.
Mikalef, P., Pateli, A., Batenburg, R., & van de Wetering, R. (2014). Business alignment in the procurement domain: a study of antecedents and determinants of supply chain performance. International Journal of Information Systems and Project Management, 2(1), 43-59.
Muysinaliyev, A., & Aktamov, S. (2014). Supply chain management concepts: literature review. IOSR Journal of Business and Management (IOSR-JBM), 15(6), 60-66.
Odhiambo, A. C., & Theuri, F. S. (2015). Effects of Public Procurement Processes on Organization Performance. International Journal of Scientific and Research Publications, 5(9).
Panizzolo, R., Garengo, P., Sharma, M. K., & Gore, A. (2012). Lean manufacturing in developing countries: evidence from Indian SMEs. Production Planning & Control, 23(10-11), 769-788.
Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514-522.
Pulles, N. J., Schiele, H., Veldman, J., & Hüttinger, L. (2016). The impact of customer attractiveness and supplier satisfaction on becoming a preferred customer. Industrial marketing management, 54, 129-140.
Qrunfleh, S., & Tarafdar, M. (2013). Lean and agile supply chain strategies and supply chain responsiveness: the role of strategic supplier partnership and postponement. Supply Chain Management: An International Journal.
Rajaguru, R., & Matanda, M. J. (2013). Effects of inter-organizational compatibility on supply chain capabilities: Exploring the mediating role of inter-organizational information systems (IOIS) integration. Industrial marketing management, 42(4), 620-632.
Rhodes, M. L., Biondi, L., Gomes, R., Melo, A. I., Ohemeng, F., Perez‐Lopez, G., ... & Sutiyono, W. (2012). Current state of public sector performance management in seven selected countries. International Journal of Productivity and Performance Management.
Saeed, K. A., Malhotra, M. K., & Grover, V. (2011). Interorganizational system characteristics and supply chain integration: an empirical assessment. Decision Sciences, 42(1), 7-42.
Sandberg, B. (2007). Customer-related proactiveness in the radical innovation development process. European Journal of Innovation Management, 10(2), 252-267.
Sandberg, E., & Abrahamsson, M. (2010). The role of top management in supply chain management practices. International Journal of Retail & Distribution Management, 38(1), 57-69.
Sanderson, J., Lonsdale, C., Mannion, R., & Matharu, T. (2015). Towards a framework for enhancing procurement and supply chain management practice in the NHS: lessons for managers and clinicians from a synthesis of the theoretical and empirical literature.
Soosay, C. A., & Hyland, P. (2015). A decade of supply chain collaboration and directions for future research. Supply Chain Management: An International Journal.
Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic management journal, 28(13), 1319-1350.
Thakkar, J., Deshmukh, S. G., Gupta, A. D., & Shankar, R. (2007). Development of a balanced scorecard: an integrated approach of interpretive structural modeling (ISM) and analytic network process (ANP). International Journal of Productivity and Performance Management.
Tracey, M., & Tan, C. L. (2001). Empirical analysis of supplier selection and involvement, customer satisfaction, and firm performance. Supply Chain Management: An International Journal.
Van Weele, A. J., & Van Raaij, E. M. (2014). The future of purchasing and supply management research: About relevance and rigor. Journal of Supply Chain Management, 50(1), 56-72.
Verma, D., Dixit, R. V., & Singh, K. (2018). Green Supply Chain Management: A Necessity for Sustainable Development. IUP Journal of Supply Chain Management, 15(1).
Vickery, S. K., Droge, C., Setia, P., & Sambamurthy, V. (2010). Supply chain information technologies and organizational initiatives: complementary versus independent effects on agility and firm performance. International Journal of Production Research, 48(23), 7025-7042.
Victor, J., & Kimencu, L. (2017). Enterprise Resource Planning System and Performance of State Corporations in Kenya.
Wang, Y., & Feng, H. (2012). Customer relationship management capabilities: Measurement, antecedents and consequences. Management Decision
Wellenbrock, M. (2013). Theoretical Basis of Supply Management the Network Theory in Supply Management. University of Twente, Netherlands
Westaby, J. D., Pfaff, D. L., & Redding, N. (2014). Psychology and social networks: A dynamic network theory perspective. American Psychologist, 69(3), 269.
Wu, Y. L., & Li, E. Y. (2018). Marketing mix, customer value, and customer loyalty in social commerce: A stimulus-organism-response perspective. Internet Research.
Xu, Y., Yen, D. C., Lin, B., & Chou, D. C. (2002). Adopting customer relationship management technology. Industrial management & data systems.
Yong, A. G., & Pearce, S. (2013). A beginner’s guide to factor analysis: Focusing on exploratory factor analysis. Tutorials in quantitative methods for psychology, 9(2), 79-94.
Zahra, S., Sapienza, H., & Davidson, P. (2006). Entrepreneurship and dynamic capabilities: a review, and research agenda. Journal of Research Studies, 43(4).
Zokaei, K., & Hines, P. (2007). Achieving consumer focus in supply chains. International Journal of Physical Distribution & Logistics Management.