Level of Job Satisfaction among School Counselors in Public Secondary Schools in Thika Sub-County, Kiambu County, Kenya

  • Ruth Kananu Department of Education Psychology, Kenyatta University, P.O. Box 43844, GPO 00100 Nairobi, Kenya
  • Sammy Tumuti Department of Education Psychology, Kenyatta University, P.O. Box 43844, GPO 00100 Nairobi, Kenya
  • Fredrick Okoth Okaka School of Arts and Social Sciences, Moi University, P.O. Box 3900 - 30100 Eldoret, Kenya
Keywords: Job Satisfaction, School Counselors, Public Secondary Schools, Kenya


It is no doubt that counselors are an important part of our school systems. The services of the school counselors are indispensable since they influence in no small measure the lives of adolescents and their future. Given the important part they play in helping youngsters cope with challenges of life, there is undisputed need to have highly productive and motivated counselors. Their productivity and motivation largely depends on their level of satisfaction with their work. However, few studies have focused on school counselors’ level of satisfaction with their work yet information regarding job satisfaction is important in order to retain committed school counselors and ensure that students are receiving high quality services. This study was undertaken to establish the school counselors’ levels of job satisfaction in public secondary schools in Thika Sub-County, Kiambu County, Kenya. The study was a descriptive survey design. Participants included 48 guidance and counseling teachers, four from each school, randomly selected from twelve public secondary schools in Thika Sub-County. The main tool for primary data collection was a questionnaire that contained both open and structured questions. The statistical Package for Social Sciences (SPSS) was used for data processing and analysis of quantitative data generated from the questionnaires. The results of the study revealed that although the school counselors are satisfied with their job, there are instances where they are only somewhat satisfied with some facets of their counseling work. Specifically they are satisfied with work environment, support provided, the counseling profession and the clients (students), but somewhat satisfied with work load, time allocated for counseling and counseling resources available in the schools. Tests using ANOVA revealed significant differences on the school counselors’ overall level of satisfaction on the basis of age and school category. The study recommends that since the level of satisfaction range from satisfied to somewhat satisfied there is need for school administrators and other stakeholders in education to strive to improve particularly availability of counseling resources in the schools, reduce the work load of school counselors and set adequate time and sessions for counseling. In addition the work environment should further be improved and more support provided to the school counselors. This could lead to highly motivated counselors and thus improved delivery of counseling services for the benefit of the students.


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How to Cite
Kananu, R., Tumuti, S., & Okaka, F. O. (2018, September 28). Level of Job Satisfaction among School Counselors in Public Secondary Schools in Thika Sub-County, Kiambu County, Kenya. African Journal of Education,Science and Technology, 2(2), pp 82-94. Retrieved from http://ajest.info/index.php/ajest/article/view/286