Level of Job Satisfaction among School Counselors in Public Secondary Schools in Thika Sub-County, Kiambu County, Kenya

  • Ruth Kananu Department of Education Psychology, Kenyatta University, P.O. Box 43844, GPO 00100 Nairobi, Kenya
  • Sammy Tumuti Department of Education Psychology, Kenyatta University, P.O. Box 43844, GPO 00100 Nairobi, Kenya
  • Fredrick Okoth Okaka School of Arts and Social Sciences, Moi University, P.O. Box 3900 - 30100 Eldoret, Kenya
Keywords: Job Satisfaction, School Counselors, Public Secondary Schools, Kenya

Abstract

It is no doubt that counselors are an important part of our school systems. The services of the school counselors are indispensable since they influence in no small measure the lives of adolescents and their future. Given the important part they play in helping youngsters cope with challenges of life, there is undisputed need to have highly productive and motivated counselors. Their productivity and motivation largely depends on their level of satisfaction with their work. However, few studies have focused on school counselors’ level of satisfaction with their work yet information regarding job satisfaction is important in order to retain committed school counselors and ensure that students are receiving high quality services. This study was undertaken to establish the school counselors’ levels of job satisfaction in public secondary schools in Thika Sub-County, Kiambu County, Kenya. The study was a descriptive survey design. Participants included 48 guidance and counseling teachers, four from each school, randomly selected from twelve public secondary schools in Thika Sub-County. The main tool for primary data collection was a questionnaire that contained both open and structured questions. The statistical Package for Social Sciences (SPSS) was used for data processing and analysis of quantitative data generated from the questionnaires. The results of the study revealed that although the school counselors are satisfied with their job, there are instances where they are only somewhat satisfied with some facets of their counseling work. Specifically they are satisfied with work environment, support provided, the counseling profession and the clients (students), but somewhat satisfied with work load, time allocated for counseling and counseling resources available in the schools. Tests using ANOVA revealed significant differences on the school counselors’ overall level of satisfaction on the basis of age and school category. The study recommends that since the level of satisfaction range from satisfied to somewhat satisfied there is need for school administrators and other stakeholders in education to strive to improve particularly availability of counseling resources in the schools, reduce the work load of school counselors and set adequate time and sessions for counseling. In addition the work environment should further be improved and more support provided to the school counselors. This could lead to highly motivated counselors and thus improved delivery of counseling services for the benefit of the students.

References

Bacharach, S. B., Bamberger, P., & Mitchell, S. (1990). Work design, role conflict, and role ambiguity: The case of elementary and secondary schools. Educational Evaluation and Policy Analysis, 12, 415-432.

Baggerly, J., & Osborn, D. (2006). School counselors' career satisfaction and commitment: Correlates and predictors. Professional School Counseling, 9, 197-205.

Bane, T. Y. (2006). Job Satisfaction Among Professional Middle School Counselors in Virginia. PhD Thesis, Virginia Polytechnic Institute and State University.

Brown, M.B., Hohenshil, T. H., & Brown, D.T. (1998). Job satisfaction of school psychologists in the United States: A national study. School Psychology International, 19(1), 79-89.

Bryant, R. M., & Constantine, M. G. (2006). ―Multiple role balance, job satisfaction, and life satisfaction in women school counselors‖. Professional School Counseling, 9, 265-271.

Coll, K. M., & Freeman, B. (1997). ―Role conflict among elementary school counselors: A national comparison with middle and secondary school counselors‖. Elementary School Guidance and Counseling, 31, 251-261.

DeMato, D. S., & Curcio, C. C. (2004). ―Job satisfaction of elementary school counselors‖: A new look.

Professional School Counseling, 7, 236-245.

Ducharme, L. J., & Martin, J. K. (2000). ―Un rewarding work, coworker support, and job satisfaction‖.
Work and Occupations, 27, 223-243.

Eduwen, F.O., Aluede, O. and Ojugo, A.I. (2014) Job Satisfaction among School Counsellors in Secondary Schools in Mid-Western Nigeria. Pertanika Journal of Social Science and Humanities, 22 (1) 181-193.

Kendrick, R., Chandler, J., & Hatcher, W. (1994). Job demands, stressors, and the school counselor. The School Counselor, 41(5), 365-369.

Kesler, K.D. (1990). ―Burnout: A multimodal approach to assessment and resolution‖. Elementary School Guidance and Counseling, 24, 303-311.

Kirui, R., Mbugua, Z. & Sang, A. (2011) Challenges facing headteachers in security management in public secondary schools in Kisii County in Kenya. International Journal of Humanities and social Science, 1(15)

Kolodinsky, P. (2010). Reported levels of satisfaction and frustration by Arizona school counselors: a desire for greater connections with students in a data-driven era.. Professional School Counseling. http://findarticles.com/p/articles/mi_m0KOC/is_3_12/ai_n31414903/

Lobban, R. K., Husted, J., & Farewell, V. T. (1998). ―A comparison of the effect of job demand, decision latitude, role and supervisory style on self-reported job satisfaction‖. Work and Stress, 12, 337-350.

Maithya, R. (2009). Drug abuse in secondary schools in Kenya. Developing a programme for prevention and intervention. University of South Africa: PhD thesis: Unpublished .

Martin, U., & Schinke, S. P. (1998). ―Organizational and individual factors influencing job satisfaction and burnout of mental health workers‖. Social Work in Health Care, 28, 51-62.

Nyaega, J. (2011). Principals and student‘s attitudes towards guidance and counselling services in the management of secondary schools of Kisii county- Kenya. , International Journal of Humanities and social Science1 (2).

Olson, M. J., & Dilley, J. S. (1988). A new look at stress and the school counselor. The School Counselor, 35, 194-198.

Oluwatimilehin , J.T.B. (2010) Psychological Correlates of Job Satisfaction Among Selected Secondary School Counselors in Ogun State, Nigeria. Academic Leadership, 8(1)

Onderi, H. & Makori, A. (2013). Secondary School Principals in Nyamira County in Kenya: Issues and Challenges. Educational Research International, 1 (1).

Pugliesi, K. (1999). The consequences of emotional labor: Effects on work stress, job satisfaction, and well-being. Motivation and Emotion, 23, 125-154.

Rahman, A.M.A., Zubaidah, S., Jais, S. & Isa, N.M. (2014).Competency Level of the Counselor in Secondary Schools in Malaysia. International Journal of Education and Research 2(2)

Scarpello, V., & Campbell, J. P. (1983). Ob satisfaction: Are all the parts there? Personnel Psychology, 36, 577-600.

Schuler, R. S. (1977). ―Role conflict and ambiguity as a function of the task-structure-technology interaction‖. Organizational Behavior and Human Performance, 20, 66-74.

Spector, P. E. (1997). Job Satisfaction. Thousand Oaks, CA: Sage.

Solly, D. C., & Hohenshil, T. H. (1986). Job satisfaction of school psychologists in a primarily rural state.

School Psychology Review, 15(1), 119-126.

Van Sell, M., Brief, A. P., & Schuler, R. S. (1981). Role conflict and role ambiguity: Integration of the literature. Human Relations, 34, 43-71.

Weiss, D.J., Dawis, R.V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis, MN: The University of Minnesota Press.

Wolpin, J., Burk, R.J., & Greenglass, E. R. (1991). ―Is job satisfaction an antecedent or a consequence of psychological burnout‖? Human Relations, 44, 193-209.
Published
2018-09-28
How to Cite
Kananu, R., Tumuti, S., & Okaka, F. O. (2018, September 28). Level of Job Satisfaction among School Counselors in Public Secondary Schools in Thika Sub-County, Kiambu County, Kenya. African Journal of Education,Science and Technology, 2(2), pp 82-94. Retrieved from http://ajest.info/index.php/ajest/article/view/286
Section
Articles